TERMS

PAYMENT

All prices are in pounds sterling and exclude shipping costs. Payment is only accepted via PayPal. With PayPal you can shop online securely and conveniently using your debit or credit card, bank account or PayPal balance. You will be redirected to the PayPal website after placing your order, where you will need to log-in with your PayPal account information and confirm the payment.

SHIPPING

All products will be shipped via Royal Mail. Orders will be shipped within two business days of completion of your order. We are required to declare the retail value of all items in shipments. Customers are responsible for all customs charges, duties or taxes in their respective country.

RETURNS/REFUNDS

No returns or exchanges will be accepted, and no refunds offered. If packages are damaged, lost or stolen, a replacement will be issued.

PRIVACY

We are committed to safeguarding and preserving the privacy of our website visitors. We do not collect any personally identifiable information from visitors to our website unless they expressly opt-in to our services. Regular updates of the Privacy Policy are completed, requiring you to check back on this Policy from time to time.

Use of Your Personal Data

If you expressly consent to subscribe to our mailing list, this will authorise us to process your data for this purpose. We will store your data on our database to enable us to contact you with updates. We will only send you information if you have given us your consent. You can withdraw your consent at any time. We will also store any data provided to us when you contact us for any reason. We will only use this information to respond to you where appropriate. We will not use your personal data other than for the purposes described in this notice. We do not share user data with third parties.

Use of Cookies

In running and maintaining the website we may collect and process anonymous data, including information about use of the site, details of visits, pages viewed and the resources accessed. This information includes traffic data and other communication data. We use this information to assist in improving the website experience and for statistical purposes.

Protection of Your Personal Data

We use third parties to host our website and to process our services. We have implemented the necessary contractual arrangements to ensure the confidentiality and security of your personal data under their control. We will not keep your personal data for longer than is necessary for the stated purposes except to the extent required by law. We will take all reasonable and necessary technical and organisational measures to protect your personal data.

Your Rights

If you are concerned about your data, you have the right of access to your personal data and the right to correct it. You also have the right to ask us to stop using your personal data.  You can exercise your rights by contacting us using the contact form on our website.